Quiz Styler

Not accepting license key

Published: February 13, 2025
Support status: closed

I just purchased the styler, uploaded the plugin to the website I put in my purchase, but every time I go to add the license key from my receipt, it keeps coming up with the same window to add the key. It just isn’t accepting my new key. Help?

thread author: Autumn

Hi Autumn,
this means one of two things.

A) Domain:

You are trying to use on a different domain than you signed up for (this can include things like subdomains)

B) Cache:

Either your site or browser has incorrect cache controls. Basically, you have already correctly entered your license key, but because of your aggressive cache control, the “enter license key” page is cached. So if this is the cause, make clear out all of your caches (both site, and browser) and see if the page is now able to load correctly.

13 February 2025 — 11:51 support admin - Dylan

Thanks for the help. I cleared my browser cache and website. That worked. It was one of those. Thanks!

13 February 2025 — 12:00 thread author - Autumn

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