HD Quiz

Hi Ricky,
I’m not seeing any issues either – I can see all images no problem.

HD quiz does not do anything special with the featured image – it just prints the image directly onto the page. This means that whatever the issue is, it is not coming from HD Quiz.

So what could be the cause? The issue could be one of the following.

1. Image format compatibility. A lot of modern optimization tools such as page caching plugins, image optimizers, or CDNs will convert some images into “next-gen formats” such as webp. If some of your images are in a next-gen format and one of your users is using an outdated browser, then they won’t be able to see the image.
2. CDN issue. If you are using a CDN (looks like you are using Proton with Jetpack) then the issue could same as above, or even just a temporary issue with the CDN not having the image stored on the server that your user is trying to connect to yet. In this case, you can either just wait, or try to change the CDN server you are serving from (I don’t use JetPack, but pretty sure this can be updated from within Jetpack. It looks like you are currently using server “1”.
3. Lazy load. If you are lazy loading images, then depending on your user’s browser and window size, the lazy load images may fail to hit the “threshold” needed to display.

Thanks for the response. I’m not using web-p and I have Lazy-load (in jetpack) turned off. I use JPGs and i didn’t receive any user-errors when this was first published (a couple of months ago) which lead me to believe it was something to do with the update. I also don’t see (in jetpack) where I change any CDN options.

I’m stumped because some users aren’t experiencing missing images and complete the quiz with no issues. While others are complaining that i didn’t bother to add images for #x and #x

I suppose I’ll wait. Also, thank you so much for this awesome plugin! Love it!