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Quiz results not scrolling correctly on iPhone? Please…

Published: June 25, 2019
Support status: closed

Quiz results not scrolling correctly on iPhone? Please help.

This thread has been imported from harmonicdesign.ca/hd-quiz/

thread author: Christine Jackson

Hi Christine,can you please provide a link to a quiz?

25 June 2019 — 21:08 support admin - Dylan

http://theblindspot.biz/col…

Thank you for your help

25 June 2019 — 21:41 thread author - Christine Jackson

Hi Christine,thank you for sending the link. I’m still looking into this for you, but am unable to replicate the issue myself yet. It works great on two of my androids, my GFs iPhone and a friends iPhone.

When you say “not scrolling correctly”, what do you mean? Does it not scroll at all? Does it scroll, but stop at the wrong place? If so, where does it scroll to (ball park). Can you try clearing your browser cache?

Also, what version of iOS are you using and what browser are you using? Are you sure that your browser is up to date?

Lastly, one thing that might help mitigate this issue is to move the results from the top of the quiz, to the bottom of the quiz.

26 June 2019 — 09:38 support admin - Dylan

Thanks!

I am using iOS 13.3.1. Safari is the browser.

Without showing the quiz at the top selected, the scroll goes all the way down to the footer. With selecting the show quiz at top option, it scrolls to the middle of the page.

In short, no matter which option is is selected, it is necessary to scroll a lot to see the results.

26 June 2019 — 11:28 thread author - Christine Jackson

Typo above – iOS 12.3.1

26 June 2019 — 11:30 thread author - Christine Jackson

Just installed the chrome browser, same issue as safari

26 June 2019 — 11:32 thread author - Christine Jackson

I am using iOS 12.3.1. Safari is the browser.

Without showing the quiz at the top selected, the scroll goes all the way down to the footer. With selecting the show quiz at top option, it scrolls to the middle of the page.

In short, no matter which option is is selected, it is necessary to scroll a lot to see the results.

Just installed the chrome browser on the iphone, same issue as safari. The issue was brought to my attention by someone else, she is seeing it on her phone and i am able to recreate on mine as well.

26 June 2019 — 15:43 thread author - Christine Jackson

I also disabled all plugins and tried a different theme, to rule out conflict. Same problem persists.

26 June 2019 — 15:49 thread author - Christine Jackson

Hi,I use HD Quiz and I think I have the same issue on Safari for Mac and for iPhone. It also happened after the last question for the results (the scroll goes all the way down to the footer)Here is a short video of the issue (i uploaded it on WeTransfer) : https://we.tl/t-tOc4WIvN9y

It works perfectly on google chrome for mac, but same issue on Google Chrome for iPhone.

Thanks a lot 🙂

03 July 2019 — 05:02 thread author - MarcoPolo

Hi Marko,a couple of people have brought this up, but I have been completely unable to replicate the issue on my end. However, the internet “webdev” circles have been blowing up over the last couple of weeks because it seems that Apple went rogue and screwed up a bunch and basic web standards that have been in place for over a decade. The timing of this seems right.

Would you be able to provide a link to a live quiz on your site? I’d like to be able to see if I can isolate where the scroll calculations are happening on your site and see if I can come up with a creative solution.

03 July 2019 — 11:31 support admin - Dylan

Hithanks for helping me. You can access to a live quiz on my site here : https://culturequiz.fr/quiz…

Thanks a lot

04 July 2019 — 04:47 thread author - MarcoPolo

If you are enjoying HD Quiz please leave a review here on the official WordPress.org page. HD Quiz is developed by me, just some dude, and is supported and available for free. It may seem dumb, but truly nothing makes me happier than knowing that people are using and loving HD Quiz and my hard work.

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