Hi, i’m unable to add new Quiz it just keeps on Loading. …

closed

Hi, i’m unable to add new Quiz it just keeps on Loading. here is the console log error ” JQMIGRATE: Migrate is installed, version 3.3.2
hdq_admin.js?ver=1.8.3:5 Init: HD Quiz Settings Page
admin.php:1 Unchecked runtime.lastError: The message port closed before a response was received.
hdq_admin.js?ver=1.8.3:478 SyntaxError: Unexpected token < in JSON at position 0
at JSON.parse ()
at Object.success (hdq_admin.js?ver=1.8.3:475)
at c (jquery.min.js?ver=3.5.1:2)
at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.5.1:2)
at l (jquery.min.js?ver=3.5.1:2)
at XMLHttpRequest. (jquery.min.js?ver=3.5.1:2)
success @ hdq_admin.js?ver=1.8.3:478
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
l @ jquery.min.js?ver=3.5.1:2
(anonymous) @ jquery.min.js?ver=3.5.1:2
load (async)
send @ jquery.min.js?ver=3.5.1:2
ajax @ jquery.min.js?ver=3.5.1:2
s.ajax.s.ajax @ jquery-migrate.min.js?ver=3.3.2:2
add @ hdq_admin.js?ver=1.8.3:465
hdq_admin.js?ver=1.8.3:479 There was an error parsing JSON data

This thread has been imported from harmonicdesign.ca/hd-quiz/

July 11, 2021 at 6:47amronald

Hi ronald,
that message means that your server returned a critical error. The error could be either an issue with your site/server caused by another plugin or your theme, or it could be a “timeout” error – which means that your server was too slow to respond (it took too long to get the data, so returns an error instead).

Unfortunately, the only advice I have is to do the default WordPress debug steps.

Temporary switch themes to see if that fixes it.
Deactivate all plugins except HD Quiz, then re-enable one-by-one until you find the one causing the errors.

12 July 2021 — 14:38support admin Dylan

This thread has either been marked as complete or has been automatically closed due to inactivity. Please consider opening a new support thread for help.