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HI, I have a problem. when I click on the finish butto…

Published: September 27, 2017
Support status: closed

HI, I have a problem. when I click on the finish button it takes me to a white page with the result. what can I do to fix it?I tried to find an answere here but no luck

This thread has been imported from harmonicdesign.ca/hd-quiz/

thread author: שלמה המלך סניור

99.9% of the time something like this happens, it’s because either A) you are running some security plugin that blanket stops all non native PHP files from loading with WordPress, or B) your theme is incorrectly coded and either has a jQuery conflict or is not loading the proper files.

If you do have a security plugin, try temporarily disabling it just to check. If it works, then we now know that the problem is the plugin stopping all PHP files. You should be able to white list the results page from within your plugin settings. If you get this far, please let me know and I can help further.

If it’s your theme, then please know that I do not officially support helping fix problems with peoples sites. With that said, please send me a link to the quiz page and I’ll take a look. Hopefully the problem with your theme is a quick and easy fix and I can help you fix.

27 September 2017 — 16:38 support admin - Dylan

I’m using a special theme and I found out the problem. thank you for the answer anyway!

27 September 2017 — 17:01 thread author - שלמה המלך סניור

If you are enjoying HD Quiz please leave a review here on the official WordPress.org page. HD Quiz is developed by me, just some dude, and is supported and available for free. It may seem dumb, but truly nothing makes me happier than knowing that people are using and loving HD Quiz and my hard work.

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