Hello, i’m trying to add a image as an answer but I ju…

closed

Hello, i’m trying to add a image as an answer but I just can’t. I just click at the image saying 400×400 and it just doesn’t open any window for me to select the image. Please, help.

This thread has been imported from harmonicdesign.ca/hd-quiz/

December 6, 2015 at 1:07pmjoao lucas

Hello Joao,

it sounds like your site has a jQuery confliction in the admin area.

Are you using the latest version of WordPress? *Try upgrading if there is a version available to you *HD Quiz is only officially tested with WP 4.3+

What theme are you using? *Try temporarily changing your theme to the default Twenty Fifteen *It’s possible that a poorly coded theme could have errant functions and scripts that are interfering. Changing to Twenty Fifteen will help you narrow down the possibilities.

Check your other plugins *Just to test, try disabling all other plugins and see if you are now able to add images to HD Quiz *If disabling all other plugins allows HD Quiz to work, then we know that the cause of your problem is one of your other plugins. Now you can enable your plugins one by one until you find the one causing the problem.

Please let me know if you need further help.

**editJust in case anyone else reads this, I was in contact with Joao and the problem has been solved. The issue was with his site not loading default WordPress scripts. A fallback has been coded into the next version of HD Quiz for anyone else in a similar situation.

06 December 2015 — 14:26support admin Dylan

This thread has either been marked as complete or has been automatically closed due to inactivity. Please consider opening a new support thread for help.