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Hello I have a bug “there was an error retrieving your q…

Published: March 5, 2022
Support status: closed


I have a bug “there was an error retrieving your quiz”

I tried version 1.85 and 1.84.

Thank you for your help

This thread has been imported from harmonicdesign.ca/hd-quiz/

thread author: UTDF

I wish I could help more, but that message indicates that there is a fatal error on your site that is stopping HD Quiz from having access. This is not an error with HD Quiz, but is instead caused by an error elsewhere on your site preventing HD Quiz from working.

Places to look

First, look for any security plugins or settings. They might be wrongly blocking connections. Also check your user account settings to make sure your logged in account has the correct permissions.

If all of the above checks out, then the only advice I can give is to do the generic WordPress debug steps.

  1. Temporarily switch themes to rule out your theme as the cause
  2. Disable all plugins except HD Quiz and see if issue persists. If issue is gone, re-enable each plugin one by one until you find the one with the conflict.

If none of the above helps, then the next most likely cause is something with your actual host/server being broken which would be best to contact your host about.

Good luck and please don’t hesitate to reply here if you uncover any information that might be relevant to figuring this out for you.

05 March 2022 — 15:30 support admin - Dylan

If you are enjoying HD Quiz please leave a review here on the official WordPress.org page. HD Quiz is developed by me, just some dude, and is supported and available for free. It may seem dumb, but truly nothing makes me happier than knowing that people are using and loving HD Quiz and my hard work.

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