HD Quiz

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Hello, first of all thank you for your efforts for making…

Published: November 7, 2020
Support status: closed

Hello, first of all thank you for your efforts for making this plugin.

Just did a fresh install of HD Quiz. When I input a new quiz name and press enter I receive following error message: “There was an error retrieving your quiz”, any thoughts?

Running WP 5.5.3 and OceanWP 1.9.0, HD Quiz 1.8.1

Thank you and stay safe.


This thread has been imported from harmonicdesign.ca/hd-quiz/

thread author: David

Hi David,
that error only appears if there is an issue with your site.

Every WordPress site has a core file called wp-ajax.php, and it is this file that allows plugins to send and retrieve data.

So the issue you are having could be

A) something is blocking HD Quiz from accessing the wp-ajax file (Check for security plugins)
B) There is something else on your site that is breaking core WordPress functionality.
B) Could be a permissions issue. Are you logged in as an administrator or editor?

I recommend temporarily changing themes, just to see if the issue is caused by OceanWP. If the error still occurs, then disable all plugins except HD Quiz and check again. If it now works, then re-enable each plugin one by one until you find the culprit.

If you still cannot find the problem, then the issue probably lies with your host. Try updating the PHP version to whatever the latest version is. Sometimes when a host updates the PHP versions on their accounts, the proper PHP extensions aren’t activated.

07 November 2020 — 02:36 support admin - Dylan

If you are enjoying HD Quiz please leave a review here on the official WordPress.org page. HD Quiz is developed by me, just some dude, and is supported and available for free. It may seem dumb, but truly nothing makes me happier than knowing that people are using and loving HD Quiz and my hard work.

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